Ali, S. A., Mehta, A. M., Sair, S. A., Bilal, A. R., & Kaleem, M. S.
Developmental human resource management (DHRM) stated that a new perspective has evolved in human resource management Research. This study will investigate how DHRM practices create mediation relationship of psychological contracts with the employees to increase affective organizational commitment. Target population of this study those employees who are working full time permanent employee in telecommunication organization of Pakistan and performing their duties as customer care representatives (CCR) in Lahore region. For this research out of 1600 population, 310 is the sample size. Results reveal that the DHRM practice is a strong predictor for employee’s affective commitment; and psychological contracts are building the strong bridges between developmental HRM practice and affective commitment. This study has significant relationships with major predictor and as p>0.05. Study will be helpful for the top level management of telecommunication organizations that can retain his employees (CCR) for the long time, for the organization success and benefits.