Zeitschrift der Academy of Marketing Studies

1528-2678

Abstrakt

The Impact of Emotions on Consumer Attitude Towards a Self-Driving Vehicle: Using the Pad (Pleasure, Arousal, Dominance) Paradigm to Predict Intention to Use

Kevin Elliott, Mark Hall and Juan Gloria Meng

This study examines the efficacy of the PAD (Pleasure, Arousal, Dominance) model in predicting consumer attitude towards a self-driving vehicle. A 23 - item questionnaire was developed in accordance with the PAD framework, and a survey of the general public was then conducted using Qualtrics (n = 1,050). The findings indicate that the hedonic motive of pleasure is a significant predictor of a consumer’s attitude towards a self-driving vehicle. The results also show that arousal and dominance directly impact the perceived pleasure related to the use of a self-driving vehicle. The implications of these findings are discussed and suggestions for future research are provided.

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